Once items are shipped, Mojo's Loom Knits, LLC / Mojo Sews- Bag hardware's is not liable for any LOST, STOLEN, OR DAMAGED PACKAGES. We offer ROUTE package protection in our website and it is automatically added to your shopping experience, should you opt out of this package, we are not liable for all of the said above. We are a small business, and can cover up only so much loss, hence the ROUTE PACKAGE PROTECTION.-- WE HIGHLY RECOMMEND THIS AND IT TAKES UP TO 5 BUSINESS DAYS BEFORE ROUTE APPROVES/DENIES YOUR CLAIM, UNTIL THEN, MOJO'S LOOM KNITS, LLC WILL NOT TAKE ANY ACTION BEFORE THE CLAIM IS EITHER APPROVED OR DENIED.
*****SHOULD YOU HAVE ANY PROBLEMS RELATED TO PRODUCTS YOU HAVE RECEIVED, PLEASE EMAIL US AT MOJOSLOOMKNITS@GMAIL.COM OR MESSAGE US IN FACEBOOK*****
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